Hafa Adai!
I'm Carlo,

Researcher, designer, writer, photographer, plant-lover, and foodie.

I am inspired by minimalist design and nature.

When I'm not designing or working, I am a cook, nature-lover, and photographer. I am a jazz enthusiast and (used to) play the alto sax. I also love to run, write, and play video games.

My story

I grew up in the island of Guam, surrounded by warmth, palm trees, and sandy beaches.

I'm suprisingly enjoying all of Michigan's snow (so far!).

I studied Human-Computer Interaction at the University of Michigan in Ann Arbor. Before that, I studied computer science at the University of Guam and dabbled with philosophy and psychology.

During my time at the University of Michigan, I was advised by Dr. Florian Schaub and worked on UX security and privacy research, in which we published several papers. I also defended my thesis, which was published in SOUPS 2020, where I received the SOUPS/Facebook 2020 Diversity Grant. I was the Vice-President of the A2DataDive, where we held workshops and data jams centered on social and civic service to help non-profits with their data problems. I was a student at the iSchool Inclusion Institute (i3) as well as the School of Poetic Computation in Detroit.

I have worked on several projects in UX ranging from mobile communication apps to health care technologies. I interned at Yerbba where I helped in the UX design, research, and development process to release their product that helps patients with breast cancer navigate their diagnosis.

Take a look at my resume

LinkedIn

Usability Analyst, UX Researcher

Jan 2021 - Present

I advise clients on user experience design and research with a focus on usability. I work with clients in a range of industries, such as government, healthcare, retail, and telecommunications. My reports identify usability issues and offer actionable recommendations to improve the user experience. I have presented over 30 presentations that persuasively communicated findings and recommendations to clients, including C-level executives.

UX Reseracher

Jan 2021 - Dec 2022

Worked with computer science researchers from the Karlsruhe Institute of Technology, University of Michigan School of Information, and Senior UX researchers at Google to design link-centric phishing warnings for Gmail.

UX Researcher

Mar 2020 - Dec 2020

Assisted with the research, design, front-end development, and the launch of Yerbba’s medical platform for patients with breast cancer. Ensured that the product is usable, accessible, and functional for patients through design sessions, interviews, and usability testing. In addition, I ensured that the front-end development and design systems were in sync with designers and developers.

UX Researcher

Sep 2019 - Feb 2020

Worked with Dr. Florian Schaub in conducting usable security and privacy research. Conducted research on children's conceptualization of digital privacy, the privacy issues of phone numbers, and security education. Uncovered privacy behaviors and mental models through interviews, surveys, experiments, and participatory design.

My skills & software

Design - You X Webflow Template

Design

UI/UX Design
Product Design
Web Design
Design Thinking
Wireframing
Prototyping
Journey Mapping
Information Architecture
Development - You X Webflow Template

Research Methodologies

User Interviews
Usability Testing
Heuristic Evaluations
Card Sorts
Survey Methodologies
Contextual Inquiry
Focus Groups
Participatory Design
Tools - You X Webflow Template

Tools

Figma
Photoshop
Balsamiq
Illustrator
Adobe XD
Sketch
Miro
Jira